News for 'Business Process Outsourcing'

Hinduja TMT to tap legal process outsourcing

Hinduja TMT to tap legal process outsourcing

Rediff.com29 Jan 2007

The JV company, tipped to be named Centric LPO would provide legal outsourcing services to multinational corporations and international law firms.

AI to Reshape IT Services Sector, Says Report

AI to Reshape IT Services Sector, Says Report

Rediff.com25 Feb 2026

A Jefferies report warns that the IT services sector is set for a structural shift due to AI, requiring talent and operating model overhauls and increasing cyclicality.

OpenAI, Anthropic Threat For India's IT Majors

OpenAI, Anthropic Threat For India's IT Majors

Rediff.com1 days ago

OpenAI and Anthropic are not simply enabling new software capabilities, they are moving directly into enterprise execution, workflow ownership, and decision orchestration.

Gautam Adani: Energy Security, Digital Infrastructure Key To Geopolitics

Gautam Adani: Energy Security, Digital Infrastructure Key To Geopolitics

Rediff.com11 May 2026

Gautam Adani emphasised the importance of energy security and digital infrastructure in shaping geopolitical power, urging India to develop sovereign capabilities across the AI value chain.

Why Gold Loan Boom Needs Caution

Why Gold Loan Boom Needs Caution

Rediff.com11 May 2026

Rapid growth in personal gold loans has raised concerns over borrower leverage, large-ticket exposure and volatility in gold prices, points out Swaminathan J, Deputy Governor, Reserve Bank of India.

What Caused Nifty IT's 6% Fall On Thu?

What Caused Nifty IT's 6% Fall On Thu?

Rediff.com13 Feb 2026

The Nifty IT index hit a more than nine-month low, trading at its weakest level since April 17, 2025.

Budget clubs IT services, offers 15.5% safe harbour to woo global firms

Budget clubs IT services, offers 15.5% safe harbour to woo global firms

Rediff.com1 Feb 2026

India is a global leader in software development services, IT enabled services, knowledge process outsourcing services and contract R&D services relating to software development, Sitharaman said noting these business segments are quite inter-connected with each other.

How The Taxman Plans To Close Cases Faster

How The Taxman Plans To Close Cases Faster

Rediff.com11 Feb 2026

Building on last year's clearance of 172K cases, I-T department is pushing for faster appeal disposals, penalty reforms and system-driven processes to curb litigation and boost tax certainty.

IT Firms Brace For DPDP With Minimal Disruption

IT Firms Brace For DPDP With Minimal Disruption

Rediff.com26 Nov 2025

'The impact will be minimal and it will only increase compliance cost on consent, data flows, localisation timelines, internal audits, data mapping, and new tooling.'

AI: '8 Out Of 10 Jobs At Risk'

AI: '8 Out Of 10 Jobs At Risk'

Rediff.com29 Sep 2025

AI will erase outsourcing jobs, redefine skills and disrupt global giants within five years, predicts Vinod Khosla. The IT legend urges young people to become generalists: Adaptable thinkers who can learn quickly, connect dots across disciplines and shift careers as technologies evolve.

Why IT Firms Face 5-10% Payroll Hike

Why IT Firms Face 5-10% Payroll Hike

Rediff.com24 Nov 2025

'Companies will need to revisit compensation structures, contracts, staffing models, and human resources system.'

Multinational pharma cos, Indian drugmakers diverge to mutual gain: How win-win is it?

Multinational pharma cos, Indian drugmakers diverge to mutual gain: How win-win is it?

Rediff.com11 Mar 2026

For decades, multinational pharmaceutical companies and Indian drugmakers worked in ways that supported each other: MNCs brought innovation and brands, while Indian companies built scale through generics and cost efficiency. There was an important overlap - generic drugs - but this is shrinking fast. And the consequences are reshaping India's gigantic pharmaceutical market.

'Hard for traditional BPM firms to invest big in AI'

'Hard for traditional BPM firms to invest big in AI'

Rediff.com28 Jul 2025

'There is a shift in what customers are thinking about in the long term and better planned structures are going to emerge as winners.'

What Budget 2026 Says About Taxes

What Budget 2026 Says About Taxes

Rediff.com5 Feb 2026

This Budget positions India's taxation ideology as not merely a revenue source but as a strategic catalyst for growth, inclusion and long-term confidence.

Capgemini to buy WNS for $3.3 bn in AI boost

Capgemini to buy WNS for $3.3 bn in AI boost

Rediff.com8 Jul 2025

French information technology (IT) and consulting services major Capgemini on Monday said it would acquire Mumbai-headquartered WNS for $3.3 billion in cash. This could be one of the largest merger & acquisition deals in the IT services and business process management sector.

New Labour Codes Will Hit MSMEs Harder, Say HR Firms

New Labour Codes Will Hit MSMEs Harder, Say HR Firms

Rediff.com21 Jan 2026

For MSMEs the transition could mean higher wage bills and tougher compliance -- unless strong handholding follows reports Auhona Mukherjee.

What July's Hiring Trends Reveal

What July's Hiring Trends Reveal

Rediff.com21 Aug 2025

Fresher hiring grew by 8 per cent driven by non-IT services oil and gas, real estate, and education sectors.

US visa curbs, AI surge will shape Indian IT in 2026

US visa curbs, AI surge will shape Indian IT in 2026

Rediff.com23 Dec 2025

India's $280-billion IT industry heads into 2026, balancing visa-related headwinds and global trade uncertainty against its biggest-ever push into artificial intelligence and the rapid expansion of global capability centres (GCCs). Heightened scrutiny of the US H-1B visa programme - including a proposed $100,000 fee for new visas and concerns over a potential 25 per cent outsourcing tax - has complicated cross-border delivery for Indian firms, even as companies accelerate efforts to reduce reliance on onsite staffing.

RPO: India's latest outsourcing mantra

RPO: India's latest outsourcing mantra

Rediff.com9 Mar 2006

After the business process outsourcing and knowledge process outsourcing boom, the corporate sector in India is steadily gearing up for a new concept

RPO: Big outsourcing opportunity

RPO: Big outsourcing opportunity

Rediff.com24 Apr 2008

Aping the success of business process outsourcing industry, companies are keen on transferring all or part of their recruitment activities to external service providers, cutting down their human resource expenses significantly, say experts.

'GCCs Have Evolved To Strategic Innovation Hubs'

'GCCs Have Evolved To Strategic Innovation Hubs'

Rediff.com6 Jan 2026

'Solutions developed in India are being commercialised and offered globally because we're executing at scale, creating new markets and revenue streams.'

Actuary shortfall hits outsourcing firms

Actuary shortfall hits outsourcing firms

Rediff.com18 Apr 2008

Among insurance companies, general and health insurers are the worst affected by the shortage. The business process outsourcing industry, particularly the niche knowledge process outsourcing companies, are the second biggest recruiters of actuaries today.

Pune man stabs female colleague to death in office parking lot

Pune man stabs female colleague to death in office parking lot

Rediff.com10 Jan 2025

A 28-year-old woman working with a business process outsourcing (BPO) company in Pune died after her male colleague allegedly attacked her with a sharp weapon on Tuesday evening, police said.

Lehman not to curb outsourcing

Lehman not to curb outsourcing

Rediff.com20 Dec 2003

Missing the HR outsourcing bus

Missing the HR outsourcing bus

Rediff.com19 Dec 2003

Outsourcing may see revival in 2007

Outsourcing may see revival in 2007

Rediff.com12 Apr 2007

US companies, hoping to save money during the recessionary phase, are likely to increase outsourcing of information technology services.

India's BPO Industry Gets AI Makeover

India's BPO Industry Gets AI Makeover

Rediff.com29 May 2025

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.

'Outsourcing industry is here to stay'

'Outsourcing industry is here to stay'

Rediff.com30 Mar 2009

Countries that adapt to change and are on the cutting edge of IT innovation will come out of the recession stronger than before. Any number of countries could emerge stronger but that's up to their governmental leadership and the strength of their IT industry.

Indian firms too outsourcing to US

Indian firms too outsourcing to US

Rediff.com12 May 2004

Outsourcing: India a safe bet

Outsourcing: India a safe bet

Rediff.com3 Aug 2004

Game on for father of Indian outsourcing

Game on for father of Indian outsourcing

Rediff.com4 Oct 2007

The father of Indian outsourcing, Raman Roy, is ready to step into the field of offshoring for gaming firms. His business process outsourcing outfit, Quatrro, is all set to offer back-office services to gaming companies.

'After GST cut, innovation will boost life insurance'

'After GST cut, innovation will boost life insurance'

Rediff.com5 Dec 2025

The reduction in goods & services tax (GST) on individual life and health insurance premiums has been called a "landmark step" for making insurance affordable and inclusive. In a panel discussion at the Business Standard BFSI Insight Summit 2025, Anup Bagchi, managing director (MD) & chief executive officer (CEO) of ICICI Prudential Life Insurance; Mahesh Balasubramanian, MD & CEO of Kotak Life Insurance; Tarun Chugh, MD & CEO of Bajaj Life Insurance; and Ratnakar Patnaik, MD of Life Insurance Corporation of India (LIC), listed what else the industry needs to reach more people.

Westpac team in India to discuss outsourcing plans

Westpac team in India to discuss outsourcing plans

Rediff.com18 May 2009

Two outsourcers would be selected to perform a range of work and are set to benefit as Westpac spends hundreds of millions of dollars over the next couple of years to update core banking systems and integrate complex technology functions as part of the 12-billion-Australian-dollars acquisition of St George Bank, the newspaper said. Westpac refused to comment on the issue.

Boom in global HR outsourcing seen in '03

Boom in global HR outsourcing seen in '03

Rediff.com26 Jun 2003

The human resource business process outsourcing revenue will reach $46 billion in 2003, an 18 per cent increase over $39 billion in the previous year, according to a Gartner report.